The soundstructure sr12 is an ideal solution for reinforcing sound in a range of environments, including houses of worship, stadiums, conference centers, hotels, night clubs and restaurants. Design guide for the polycom soundstructure c16, c12, c8, and sr12 processing on the signals the polycom hdx sends to soundstructure each of the signals that the polycom hdx video system sends to the sound structure device have processing that can be applied as shown in the following figure. Remove the blank plate and screws from the expansion slot as shown next. Tighten the thumbscrews on the rear panel of the plugin card. We are moving the zoom so i did a factory reset on the phones, upgraded the firmware to 5. Prerequisites download the latest firmware available for your phone model from the links below. Follow these steps to upgrade your existing soundstructure system from a. Can i use soundstructure with polycom realpresence group series products. Apr 07, 2009 polycom has just released new sip firmware version 3. Polycom devices running firmware version 3 and lower must connect to a server to update. Consult the list of of phones and their minimum supported firmware versions. In addition, there is a sound reinforcement product called the sr12. With performance and clarity to delight meeting participants, the polycom soundstructure c16 has innovations in design and configuration that allow for system set up in far less time than expected. The polycom soundstructure c16, c12, and c8 audio conferencing devices are.
Polycom trio 8800 is a revolutionary conference phone offering stunning roomfilling sound for the best conference experienceever. The soundstructure c16, c12, and c8 products feature acoustic echo cancellation. The only product with both monaural and stereo echo cancellation from 20hz to 22 khz, soundstructure cseries is the first truly immersive audio experience for voice and video conferencing. The polycom soundstructure support page provides software downloads, user documents, setup. It quit working so i read that i should update the firmware of the device.
Polycom soundstructure voip interface register with lync 20. Series c8 video conferencing device the only product with both monaural and stereo echo cancellation from 20hz to 22 khz, soundstructure cseries is the first truly immersive audio experience for voice and video conferencing. Polycom soundstructure polycom support plantronics. The file size of the latest installation package available is 16. Release notes for polycom soundstructure firmware 1. The general concept is to reinstall the software that is running on the ip phone. As seguintes versoes sao as mais frequentemente baixadas pelos usuarios do programa.
Jul 21, 2008 todays discussion will be on polycom and how to upload the latest firmware. Audio processing features including feedback elimination, dynamics processing and advanced equalization options ensure consistent microphone pickup for a. The programs installer file is generally known as studio. Dec 28, 2015 on the heels of the recent release of the polycom realpresence trio 8800 comes the first firmware upgrades. To place a conference call on your line, you will need to know who is responsible for the analog telephone line that you are using. Latest polycom uc software release polycom support. Hardware installation guide for the polycom soundstructure c16. Click on the firmware version to download the split firmware files. The c16 has been designed to be easily set up and managed, and brings an extra level of support to configuring with the polycom ultimatehd system. En42822 soundstructure firmware and soundstructure studio companion versions it is always recommended to use the latest versions of soundstructure firmware and studio in order to benefit from new features and bug fixes. Version 4 and later of the firmware can update from the devices configuration web page. All other trademarks are the property of polycom, inc.
Advanced design and custom configuration capabilities allow you to quickly and efficiently deliver worldclass acoustics to a variety of room environments. This only applies to devices which are already running at least version 4. Polycom soundstructure c16 polycom soundstructure installed audio solutions deliver high definition clarity to voice and video conferences for improved productivity and faster decision making. Can i upgrade an existing telcard based project with the voip interface. Polycom soundstructure voip interface hardware installation guide 4 polycom, inc. The polycom soundstructure c16 2203160001 was designed from the ground up to bring your voice and video conferences the best sound possible across 16 channels. Polycom device management service for service providers. How to make conference calls 3way calling with a polycom. Polycom soundstructure cseries c12 video conferencing device series sign in to comment. Any phones that do not have the minimum supported firmware version installed will need to be manually updated. Applies to polycom soundstructure c8, c12, c16, sr12, and. Hardware installation guide for polycom soundstructure voip. This pc software is suitable for 32bit versions of windows xp7810. Dec 30, 2016 mid november, polycom released a much anticipated firmware version for the trio 8800 conference devices.
Im having a hard time finding anything on polycoms website. This release of the polycom soundstructure firmware also supports soundstructure studio 1. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. Soundstructure studio free download windows version. However trying to sign in via the polycom web admin fails and looking in the lync server sip traces i see. The soundstructure products are polycoms next generation installed voice products. This release gave us a new skype for business themed user interface, better support for usb tethering scenarios, multiple video stream support and new screen layouts for video and content viewing say goodbye to audio switching video. How to update polycom device firmware intermedia knowledge base.
Polycom soundstructure telephony interfaces data sheet. This release of the polycom soundstructure firmware offers interoperation support for the following polycom endpoints. Polycom realpresence desktop free version download for pc. They are rackmounted audio products that are available in a 16 x 16, 12 x 12, and 8 x 8 form factor and are referred to as c16, c12, and c8 respectively. Although the procedure hasnt been tested on other phones in the same series, it will likely work on other models as well. To see which version of the firmware your device is using, press menu status 2 platform 1 phone 1 scroll down to view bootblock and updater.
Innovations such as soundstructure studio configuration software and obam one big audio matrix matrix architecture make it easier than ever to deliver crisp, clear, lifelike sound. Mar 07, 2015 this tutorial will show you how to break any carrierlocked software on a polycom soundpoint ip330 ip phone. Latest polycom uc software release latest polycom uc software for soundpoint ip, soundstation ip, vvx business media, vvx business ip phones, and soundstructure customers in skype for business deployments should only use software releases that have been qualified by microsoft or the maintenance releases built on a qualified release. How to upload firmware to a polycom unit voip supply. Polycom soundstructure voip interface hardware installation guide. O arquivo do instalador do programa e conhecido como realpresencedesktop.
You can execute polycom realpresence desktop on windows xp7810 32bit. Instructions for updating soundstructure firmware polycom. Oct 31, 2012 this process can be used on any of the polycom sip phones which support 4. Polycom soundstructure professional hd audio voice model c16. Polycom provisioning issue i have a couple of polycom vvx411 phones that had been provisioned to use skype for business. Update soundstructure voip interface software and firmware. Poly polycom soundstructure cseries c16 audio conferencing device overview and full product specs on cnet. I followed all the instructions from polycom to upgrade the firmware and now i have a message on the conference phone screen that says.
Comprehensive input, output and submix processing provides configuration flexibility and integrates all core audio processing into a single solution, eliminating. Poly soundstructure cseries c8 video conferencing device. In the same fashion as previous articles on this blog covering various lync and skype for business devices like the vvx desktop phones or the cx5500 roundtable camera this article outlines the various ways that the trio 8800 can be upgraded. Soundstructure studio and firmware with updated text that applies to realpresence group will be made available in the. Polycom soundstructure c8 polycom soundstructure installed audio solutions deliver high definition clarity to voice and video conferences for improved productivity and faster decision making. The total time to update the soundstructure firmware should be less than 10 minutes. Soundstructure voip interface quick upgrade guide voip info. Polycom soundstructure c16 audio conference patch 2203160001. If multiple computers are connected to the device with soundstructure studio or a. The polycom soundstructure support page provides software downloads, user documents, setup documents, and other technical information for the following products. Soundstructure c12 soundstructure c16 soundstructure sr12 note. Soundstructure sr 12 installed audio sound reinforcement.
Reinstall the firmware on a soundpoint ip330 telzio. Data sheet polycom soundstructure cseries models a truly immersive audio experience for voice and video conferencing polycom soundstructure installed audio solutions deliver highdefinition clarity to voice and video conferences for improved productivity and faster decisionmaking. Polycom soundstructure c16 design manual pdf download. View online or download polycom soundstructure c16 design manual, hardware installation manual, application note. When a conference phone isnt enough, the poly soundstructure cseries is an installed audio system for conference rooms of any size. The polycom soundstructure c16 delivers clear, immersive sound for more productive voice and video conferences with sixteen channels. Our builtin antivirus checked this download and rated it as 100% safe. Insert the plugin card into the slotted rails and push until it is tight into the slot. Software release matrix for polycom vvx, soundstructure, obi edition phones. For some of you this will be a repetitive read, if you have done this before, but for those just starting out in the industry, or just wanting to learn some new information on voip, then this is for you. Installed voice solution is designed for the ultimate in audio quality and flexibility for any size room. Polycom soundstructure c8 2203080001 audio processor wrack ears voip. In this article we explain how you can upgrade the firmware of one or more polycom phones in your network from the 3cx management console. With a 20foot pickup range and advanced audio technology such as enhanced polycom hd voice and the patented polycom noiseblock, conversation flows naturally and you hear every word clearly.
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